How to check your spam filter and whitelist emails
HAVING PROBLEMS RECEIVING OUR EMAILS?
THIS PAGE SHOWS HOW TO CHECK YOUR SPAM FILTER AND WHITELIST OUR EMAILS TO ENSURE DELIVERY
We cover the main mail providers on this page but the general instructions should help with most mail systems.
With unsolicited and unwanted email becoming a larger problem, email services have made their spam filters more stringent. Unfortunately, these tougher guidelines for filtering can cause legitimate emails to be mistaken as spam.
Note: We send important notifications to your email address including Masterclass registration, Leadmagnets, Forgotten Password Emails, Account Information Emails and Newsletter Emails. [Newsletter Emails can be unsubscribed separately by clicking ‘Unsubscribe’ at the foot any newsletter received or contacting us]
Included in this article are instructions for checking the spam filter for the major email providers. Additionally at the bottom you will find instructions for ‘white listing’ so that emails from us do not get marked as spam.
Click Here to see the video on how to Whitelist in gmail
CHECKING YOUR SPAM / JUNK MAIL FOLDERS
Our sending email addresses are: jane@idealclientsuccess.com & no-reply@joinnow.live(masterclass)
MSN Hotmail, Outlook.com, Live.com
Yahoo! Mail
Gmail
Note: Gmail’s spam filters also work in your IMAP client by automatically diverting messages that are suspected of being unwanted messages into ‘[Gmail]/Spam’ and keeping them out of your inbox. Sometimes it’s easier to find the offending email by searching for it using the search box at the top of the screen.
Apple me.com, iCloud.com, mac.com
WHITE LISTING OR ADDING US TO YOUR SAFE SENDERS LIST
Whitelisting a sender will make sure that messages from a specific email address are always sent to your email inbox.
Our sending email addresses are: jane@idealclientsuccess.com & no-reply@joinnow.live
MSN Hotmail, Outlook.com, Live.com
Add the From address you want to receive mailings from to your MSN Hotmail, Outlook.com, Live.com Safe List:
Tip: If the mailing is in your “Junk E-Mail Folder”, open the email and click the “Not Junk” button.
Note: You should also check that the mailing’s email address is not in your Blocked Senders list. You can find your Blocked Senders list by following the directions above and going to “Blocked Senders List” instead of “Safe List”. If you see the mailing’s from address on this list, select it and click the Remove button.
Yahoo! Mail
Set up a filter to redirect the mailing you want to receive in your inbox:
Tip: If the mailing is in your Yahoo Spam Folder open the email and click the “Not Spam” button.
Note: You should also check that the mailing’s email address is not in your “Blocked Addresses” list. You can find your “Blocked Addresses” list by clicking “Settings” then “More Settings” and then “Security & Privacy” on the left hand side. If you see the mailing’s from address on this list, select it and click the “Remove Block” button.
Gmail
To make sure Gmail never filters as spam mail from a certain contact or domain:
Tip: To whitelist an entire domain (all mail from an address ending in 'example.com', for example), type the just the domain name or the domain name preceded by '@'. To whitelist 'example.com', for instance, type '@example.com' (not including the quotation marks). You do not have to create a separate filter for each address. Separate addresses with '|' in the From: field instead. To whitelist both 'jenny@example.com' and 'jelani@example.com', enter 'jenny@example.com | jelani@example.com', for example.
Apple me.com, iCloud.com, mac.com
To make sure any Apple webmail never filters our email as spam:
Our sending email addresses are: jane@idealclientsuccess.com & no-reply@joinnow.live (masterclass)
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